EMS has been successful in attracting and retaining some of our industry‘s brightest talent. You can always be confident that you are in the safe hands of friendly, specialist moving professionals. EMS has a dedicated team of International move specialists (IMS) with over 85 years of combined experience in the moving and relocation industry.
Book your survey
EMS will always aim to perform a pre-move survey. Your dedicated IMS will schedule an appointment for one of our international surveyors to attend the origin property and assess all of your household goods and personal effects to be moved via air, sea or road.
Your IMS will document each contact point with their assignee on our contact management system (CMS). We will confirm the appointment with both the assignee and our client. A confirmation email will be sent providing information such as addresses, dates and times along with all contact information.
Quote your move
EMS will email a quotation to our client for approval. Our quotations include full door to door services discussed at point of survey and will include possible extras such as acquiring specialist items and parking.
Book your move
Upon receiving the acceptance documentation, your move manager can book your move. Our in house logistics team manage the day to day diary of our packing crews. They will book and assign your crew. You will receive a confirmation email that your move has been booked.
EMS will continue to stay in touch before, during and after your packing and delivery. Our systems enable us to keep track of your shipment, whether on the sea, in the air or travelling by road enabling us to keep you updated every step of the way.